- hyundai motor group has created a four-foot-tall ai-powered robot named dal-e, which will be a pilot project in one of its dealerships in south korea.
- the robot, equipped with facial recognition tech, is intended to help customers in showrooms by providing information about products and services.
- dal-e will go through improvements while it's being piloted, but if all goes well, other hyundai and kia dealers could get their own dal-e.
one hyundai dealership in south korea is gaining a new employee: dal-e, a four-foot-tall artificial-intelligence-powered robot. if all goes well in the pilot program, the hyundai motor group—which includes kia—could send another dal-e, which stands for "drive you, assist you, link with you-experience," to the hyundai or kia dealership nearest you.
currently there is no timeline for when more dal-e robots could appear, and before they do, hyundai says, it will be updated and improved through the pilot program. the purpose of dal-e is to provide information on products and services. so for now, at least, it doesn't look like dal-e will try to sell you a car, but perhaps that'll change once it learns about commissions.
ai technology gives dal-e the ability to recognize faces and communicate. if a customer comes into a showroom without a mask on, dal-e will recognize that and will be able to remind the person to put on a mask. dal-e, with its four omnidirectional wheels, will also be able to move freely throughout a showroom, escorting customers to wherever they need to go.