- jeep has ordered a temporary stop-sale on the 2022 grand cherokee due to faulty electronics.
- the issue is leaving some new grand cherokee models immobilized, according to multiple online reports.
- jeep says it's contacting customers to set up a free service repair, adding that the problem affects only a few of the suvs and that a recall won't be necessary.
the 2022 jeep grand cherokee is under a temporary stop-sale while the company works to correct faulty electronics that are reportedly rendering some models immobilized. the key fob, sometimes on brand-new vehicles, will fail to be recognized, and the vehicle will become immobilized—perhaps reacting to what it thinks is an unauthorized break-in attempt. accounts of customers experiencing the issue surfaced earlier this month on the online forum jeep garage and was also reported earlier this week by the drive.
reportedly, the vehicles' radio frequency hub module (rfhm) seems to be causing communication errors between some owners' key fobs and their vehicle, according to reports citing a notice that stellantis allegedly sent out to dealerships. referring to the rfhm, the document is quoted as explaining that the issue "can intermittently result in a no-start condition."
a stellantis spokesperson confirmed with car and driver that the issue currently affects a "limited number of vehicles." the spokesperson also said that the company has "identified a solution and is expediting delivery of service parts to [its] dealer networks" and that jeep will not issue a recall but is currently contacting customers to let them know that their grand cherokees can be repaired for free if they experience this problem.
the spokesperson didn't comment on whether the rfhm was the cause of the problem. we'll continue to update this story if more information becomes available.